Frequently Asked Questions
Where is your Palo Santo sourced from?
Our Wanchako Palo Santo is sourced from the northern Peru and crafted using naturally aged Palo Santo wood. We work with suppliers who honour traditional harvesting practices and use naturally fallen wood.
Is your Palo Santo ethically sourced?
Yes. Our Wanchako Palo Santo is sourced from northern Peru using naturally fallen wood. We work with suppliers who support reforestation initiatives and long term stewardship of Palo Santo forests for future generations
What makes Wanchako different from other Palo Santo incense?
Wanchako Palo Santo incense is hand rolled in Huanchaco, Peru using naturally aged Palo Santo wood and Palo Santo resin. This creates a rich, sweet aroma that differs from many mass produced alternatives. Click here to read the full story.
Is Palo Santo harvested from living trees?
No. Wanchako Palo Santo is made using naturally fallen wood that has aged over time before being collected and processed.
What is SERFOR certification?
SERFOR is Peru’s National Forest and Wildlife Service. Wanchako Palo Santo is sourced in accordance with SERFOR regulations, helping ensure responsible harvesting and traceability.
Do you support local communities in Peru?
We work with suppliers connected to local communities and families in Peru who help preserve traditional knowledge, harvesting practices, reforestation efforts associated with Palo Santo.
Do you ship Australia wide?
Yes. We ship Australia Wide using Australia Post.
Do you ship internationally?
Yes. International shipping is available to selected countries. Shipping rates are calculated at checkout.
Can I return an item?
Please refer to our Returns Policy page for full details.
Due to the nature of ritual goods, some items may not be eligible for return once opened or used.
How can I contact you?
The best way to reach us is via the Contact Us. We aim to respond within 1-2 business days.
Where are you located?
Elmnt Earth is an online business based in Sydney, Australia