Shipping

At ELMNT EARTH, every order is carefully packed and dispatched from Sydney, Australia.

Processing Times

Orders are typically processed within 1–2 business days. During busy periods, new product launches or promotional events, processing times may be slightly longer.

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details where available.


Australian Shipping

We ship Australia-wide using trusted delivery partners.

Shipping costs are calculated at checkout based on your order and delivery location.

Estimated delivery times:

  • Metro areas: 2–6 business days
  • Regional areas: 3–10 business days

Delivery times are estimates only and may vary during peak periods or due to carrier delays.


International Shipping

We proudly ship to selected countries worldwide.

International shipping rates and estimated delivery times are calculated automatically at checkout based on your destination.

Please note that international orders may be subject to customs duties, taxes or import fees charged by your local authorities. These charges are the responsibility of the customer.


Order Tracking

Where tracking is available, you'll receive a tracking number by email once your order has been dispatched.


Incorrect Shipping Details

Please ensure your shipping address is correct before completing your purchase.

If an incorrect address has been provided, contact us as soon as possible. While we'll do our best to assist, we cannot guarantee changes can be made once an order has been processed or dispatched.


Damaged or Missing Orders

If your order arrives damaged or you believe an item is missing, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photographs of the packaging and product (if applicable)

We'll work with you to resolve the issue as quickly as possible.


Questions?

If you have any questions about shipping or your order, please contact us via our Contact Us page or email info@elmntearth.com.