At ELMNT EARTH, every order is carefully packed and dispatched from Sydney, Australia.
Processing Times
Orders are carefully prepared and dispatched within 1–3 business days. Orders placed on weekends or public holidays will be processed from the next business day.
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details where available.
Australian Shipping
We ship Australia-wide using trusted delivery partners.
- Standard shipping: $9.95
- FREE standard shipping on orders $50 and over
- Express shipping: $15
Estimated delivery times:
- Standard: 5–8 business days after dispatch
- Express: 1–2 business days after dispatch
Delivery timeframes are estimates and may vary depending on your location, public holidays, peak periods and carrier delays outside our control.
International Shipping
We proudly ship to selected countries worldwide.
International shipping rates and estimated delivery times are calculated automatically at checkout based on your destination.
Please note that international orders may be subject to customs duties, taxes or import fees charged by your local authorities. These charges are the responsibility of the customer.
Order Tracking
Where tracking is available, you'll receive a tracking number by email once your order has been dispatched.
Incorrect Shipping Details
Please ensure your shipping address is correct before completing your purchase.
If an incorrect address has been provided, contact us as soon as possible. While we'll do our best to assist, we cannot guarantee changes can be made once an order has been processed or dispatched.
Damaged or Missing Orders
If your order arrives damaged or you believe an item is missing, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photographs of the packaging and product (if applicable)
We'll work with you to resolve the issue as quickly as possible.
Questions?
If you have any questions about shipping or your order, please contact us via our Contact Us page