Shipping policy

ELMNT EARTH is an Australian-owned online store based in Sydney, Australia.

All prices are displayed in AUD. Orders are processed through our secure online checkout, with available payment methods displayed at checkout.

Orders are prepared and dispatched within the processing timeframe stated on our website. Shipping rates and estimated delivery options are shown at checkout. Free shipping is available on eligible Australian orders over the stated threshold.

Please choose carefully when purchasing incense, fragrance and other personal-use products, as some items are not eligible for change-of-mind returns. Jewellery may be returned for change of mind within 14 days, subject to our Returns Policy. If an item arrives damaged, faulty or incorrect, please contact us within 7 days of delivery.

Full details regarding shipping, returns and refunds are available on the Shipping and Returns pages at ELMNT EARTH.